Details and Features:
- Materials: Plastic
- Step movement (ticking)
- Dimensions: 31cm Wide x 31cm High x 4.1cm Deep
- Weight: 800g
- Batteries required: 1 x AA (included)
- 3 year warranty
š Free Shipping On All Orders Australia Wide
Delivery estimates from the time of placing your order
Melbourne and Sydney Metro: 1 - 3 days
Adelaide, Canberra and Brisbane Metro: 3 - 5 days
Perth, Tasmania, Darwin, NSW Country, VIC Country, SA Country: 5 - 10 days
QLD Country, WA Country, NT Country: 8 - 12 days
We do not ship outside of Australia
Due to Covid lockdowns and increased online shopping, all delivery services are facing delays ofĀ 1-5 business days. Thanks for your patience and kind understanding š
A great online shopping experience
Oh Clocks provides a seamless online shopping experience. You will receive an order confirmation email immediately after making your purchase.
As soon as your order is booked for pick up, you will receive a shipment confirmation email including a link to your live tracking page.Ā Emails are sent at every major step of the delivery (In Transit, Out For Delivery, Completed).
Not going to be home? We've got you covered
Once you add a product to your shopping cart, on the cart dropdown you can tickĀ the Authority To LeaveĀ checkboxĀ for the driver to leave your item if you're not home. You can also leave a short note to specify where you'd like it left.
If you leave all that blank, by default if you're not home the driver will leave a note (and a notification by email)Ā with details to collect from aĀ nearby pick up point at your convenience.
Your shipment is guaranteed
Oh Clocks shipments are insured door to door and are risk free to our customers. In the unlikely event of a problem with your delivery, simply contact us via email contact@ohclocks.com.au, live chat (bottom right of any page on our website) or phone 1300 799 574 and we will make it right ASAP. For more information see our Shipping & Returns page
Change of mind? Easy Returns
Our goal is for you to love your new clock, but if for any reason youāre not happyĀ with your purchase we will take it back within 30 days. We want you to shop for your clock with the knowledge that our Easy Returns policy has got your back.
To request a refund or exchange, simply email us atĀ contact@ohclocks.com.auĀ within 30 days ofĀ your delivery date and we will happily take it back. We do not cover postage costs for returns and we do recommend our customersĀ use registered insured post for their protection.Ā
You can chooseĀ between an exchange (free shipping as always to you) or a full refund made to your original payment method. Exchanges are shipped and refunds are processed once the clock makes it back to us in original condition. If you choose anĀ exchange and theĀ new clock is of lesser value we will refund the difference and if more expensive you'll be able to easily pay the difference online.
To be eligible for Easy Returns,Ā theĀ clock and packaging must make it back to us in their original brand new condition. We can not accept change of mind returns on clocks which are damaged.
Exclusions:
- Trade/Business orders, and orders of multiple items will be handled on a case by case basis.
- Accepted returns of trade/business andĀ bulk orders will be refunded minus:
1. Our cost of shipping the order to youĀ
2. Any payment processor/credit card fees incurred if you paid via a method other than bank transfer.
Bear in mind you are always covered by Warranty for defects. Check below for details on Warranty.
Please contact us before returning any items.
Warranty
AllĀ of our clocks come with at least 1 year warranty, with some products &Ā brands offering 2 or even 5 years. Check the product page for specific warranty periods. If you believe that your clock is defective for any reason please email us atĀ contact@ohclocks.com.auĀ orĀ phoneĀ 1300 799 574 or live chat (bottom right of any page on our website) and we will happily help you with the issue and replace the item if necessary.
Please contact us before returning any items.
Damaged in transit
Please inspect the packaging of your item(s) when they arrive. If you noticeĀ significant damage to the item or packaging please take clear photos or video showing the damage, refuse to accept delivery and contact us ASAP.
If you notice damage after delivery, please immediately send clear photos of the damage toĀ contact@ohclocks.com.auĀ so we can make an insurance claim and look after you with a replacement at no cost to you. It is important you notify us and send photos within 2Ā days (preferably same day) of delivery.
