We are online and it's business as usual 💪 Stay safe everyone ❤️

Menu
0

We are online and it's business as usual 💪 Stay safe everyone ❤️

0

Your Cart is Empty

Returns Tab

CHANGE OF MIND? EASY RETURNS

Our goal is for you to love your new clock, but if for any reason you’re not happy with your purchase we will take it back within 30 days. We want you to shop for your clock with the knowledge that our Easy Returns policy has got your back.

Easy Returns

 

To request a refund or exchange, simply email us at contact@ohclocks.com.au within 30 days of your delivery date and we will happily take it back. We do not cover postage costs for returns and we do recommend our customers use registered insured post for their protection. You can choose between an exchange (free shipping as always to you) or a full refund made to your original payment method. Exchanges are shipped and refunds are processed once the clock makes it back to us in original condition. If you choose an exchange and the new clock is of lesser value we will refund the difference and if more expensive you'll be able to easily pay the difference online.

To be eligible for Easy Returns, the clock and packaging must make it back to us in their original brand new condition. We can not accept change of mind returns on clocks which are damaged.

Exclusions:

  • Easy Returns is only available on clocks under $250 as most of the more expensive clocks are special order.
  • Trade/Business orders, and orders of multiple clocks will be handled on a case by case basis.
  • Easy Returns is good for one exchange only. There will be no change of mind returns accepted on an exchanged clock.

Bear in mind you are always covered by Warranty for defects. Check below for details on Warranty.

Please contact us before returning any items.

 

WARRANTY:

All of our clocks come with at least 1 year warranty, with some products & brands offering 2 or even 5 years. Check the product page for specific warranty periods. If you believe that your clock is defective for any reason please call us immediately on 1300 799 574 or email contact@ohclocks.com.au. We will go through the issue with you and advise on the process to make a warranty claim or have your clock(s) replaced.

Please contact us before returning any items.

 

DAMAGES:

Please inspect the packaging of your item(s) when they arrive. If you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged please immediately send clear photos of the damage to contact@ohclocks.com.au so we can make an insurance claim and look after you with a replacement. It is important you notify us and send photos within 2 days (preferably same day) of delivery. Alternatively call us on 1300 799 574.

Real Reviews from Real Customers

from 1207 reviews
Totally in love 😍

So happy with my amazing clock! Fantastic customer response time via email. I’m one very happy customer!

Laura R.
One Six Eight London Freya Wall Clock, White, 50cm
One Six Eight London Freya Wall Clock, White, 50cm
Lovely looking clock

Clock looks amazing in our family room. Very happy with the purchase. We have received lots of positive feedback from visitors. Once ordered, delivery was swift and communication excellent. Recommend.

David B.
One Six Eight London Katelyn Wall Clock, Charcoal Grey, 60cm
One Six Eight London Katelyn Wall Clock, Charcoal Grey, 60cm
So nice - I bought it twice

I bought this style of Baxter clock years ago - I love the simplicity - it’s quiet - and it keeps perfect time. But sadly a rogue tennis ball thrown by my 4yr old made my lovely clock fall to the bricks below ...... so back to the oh clocks website for me! .... my new clock is wonderful - very happy with it .... and I actually used the mechanism out of the broken clock to fix an old clock of my mother in laws - and now it works perfectly too ... thanks oh clocks

Christine C.
Baxter Round Glass Wall Clock, White, 35cm
Baxter Round Glass Wall Clock, White, 35cm
Unique and modern

This clock looks great, very modern. It's quite solid given the concrete backing.

Sudha R.
One Six Eight London Gabriel Concrete Wood Wall Clock, 35cm
One Six Eight London Gabriel Concrete Wood Wall Clock, 35cm
Fantastic clock

The clock looks amazing and is really sturdy. Many people entering my office have commented on how it looks and how relaxing it is with the moving cogs.
It really is a center piece of the office. well done to my wife who bought it as a anniversary gift.

Tyson D.
Round Roman Numeral Moving Cogs Wall Clock, 46cm
Round Roman Numeral Moving Cogs Wall Clock, 46cm
Delighted

Delighted with the clock which I gave as a wedding present :)

Mary S.
Bernice Pendulum Wall Clock, Silver, 42cm
Bernice Pendulum Wall Clock, Silver, 42cm
“Home” Clock

I’m really happy with the clock I chose, it’s the perfect size and it makes a nice statement on the window ledge.

Fiona R.
HOME Wall or Desk Clock, Cream, 39cm
HOME Wall or Desk Clock, Cream, 39cm
Silent and easy to read

The textured pattern makes it nice and bright, the numbers are easy to read from the other end of the house (10m away), the timber "look" fits with our style. And the silence! Ahhhhhhhh so much better !

Joan E.
Julian Waffle Pattern Wall Clock, Brown, 30cm
Julian Waffle Pattern Wall Clock, Brown, 30cm
Soft in hue and tone

This beautiful dusty pink clock has become the focus of my family room. This colour blends beautifully with grey, blue and timber.

Michelle E.
One Six Eight London Freya Wall Clock, Blush, 50cm
One Six Eight London Freya Wall Clock, Blush, 50cm
2 fabulous clocks

Love my 2 very different clocks. Fitted in perfectly in the rooms to match the decor. Not keen on the saw tooth hook for the granite looking clock but love the face and galvanised metal rim.
Hard to straighten it properly but the blue clock looks amazing although they are a challenge to hang due to the concave shape of it but eventually got it up. Better if you have a second pair of hands.
Look forward to purchasing more clocks as I haves few other rooms and areas to furnish.
Thanks also for the prompt delivery and the quality of the clocks. They look exactly as the pictures.

Colleen
Oh Clocks
Oh Clocks
Ensuite Clock

Great clock for our en-suite bathroom looks good.

Ross L.
Checkmate Induction Digital Alarm Clock, 15cm
Checkmate Induction Digital Alarm Clock, 15cm
Beautiful Clock

Great service. My clock was dispatched the same day. It arrived in perfect condition, very well packaged. I'm happy with my choice as I feel it's a modern classic which will last for years.

Carolyn D.
One Six Eight London Bianca Wall Clock, Grey, 40cm
One Six Eight London Bianca Wall Clock, Grey, 40cm
In the Nick of Time

Our existing kitchen clock decided to stop working and we were frustrated at looking at the screw in the wall when we checked the time. Found the perfect clock online during the difficult covid19 times and could not believe how simple it was to order and how quickly our clock arrived. Looks fantastic, keeps time perfectly, matches description exactly - could not be happier

Michael B.
One Six Eight London Luca Wall Clock, Light Grey, 40cm
One Six Eight London Luca Wall Clock, Light Grey, 40cm
Cheers you up

Ordered this clock and it suits the kitchen perfectly. The cherry red colour has a very happy feel.

Sahan C.
Percy Classic Wall Clock, Red, 37cm
Percy Classic Wall Clock, Red, 37cm
Casual Coastal

Have had this clock for a couple of weeks and we are extremely happy with our purchase. The colour, style and the scale of the clock suits the room really well - it actually tells the time as well. This clock is a great combination of art and functionality. Awesome!!

Tim S.
Thomas Kent Wharf Wall Clock, Lead Grey, 76cm
Thomas Kent Wharf Wall Clock, Lead Grey, 76cm
Stunning modern clock

Beautiful modern clock looks better than in the pictures online

Belinda S.
One Six Eight London Freya Wall Clock, Charcoal Grey, 35cm
One Six Eight London Freya Wall Clock, Charcoal Grey, 35cm
Tick Clock

Great clock, very stylish suited the description perfectly, very happy with my purchase. The team responded promptly and were very friendly would definitely recommend purchasing from these guys!

Alexandra T.
One Six Eight London Blake Wall Clock, Charcoal Grey, 60cm
One Six Eight London Blake Wall Clock, Charcoal Grey, 60cm
Gorgeous Clock!

Really happy withe the style and size for our room. Suits it perfectly!
Very happy with dealing with Oh Clocks too. Thanks for a great addition to our home!

Amanda M.
One Six Eight London Luca Wall Clock, Charcoal Grey, 60cm
One Six Eight London Luca Wall Clock, Charcoal Grey, 60cm
Checkmate Pearson Jumbo Lcd Wall Clock.

This clock is amazing. I'm glad I finally found it at Oh Clocks.

It is elegant; pleasing to the eye, with its extremely easy to read, large digits, even from afar; it's easy to set up and use; high quality; accurate; and reliable. Even its clean looking, white frame, is attractive. I absolutely love it!

Cheers.

Steven Gallas

Steven G.
Checkmate Pearson Jumbo LCD Calendar Temp Wall & Desk Clock, 46cm
Checkmate Pearson Jumbo LCD Calendar Temp Wall & Desk Clock, 46cm
Silence is golden

We love our quiet clock. Nice and big so it can be placed high up and the kids can learn the time also. Awesome product, thank you.

Elizabeth M.
One Six Eight London Carmen Wall Clock, Cool Grey, 30cm
One Six Eight London Carmen Wall Clock, Cool Grey, 30cm
Beautiful clock

I bought this clock for my office and its beautiful and elegant.
Great brand of clock, will definitely purchase another for my home.

Ronald C.
Thomas Kent Mulberry Wall Clock, Rose Gold, 50cm
Thomas Kent Mulberry Wall Clock, Rose Gold, 50cm

Love my clock. Prompt delivery and perfect style choice, colour and size. A bit tricky to hang due to concave shape of the clock but do-able. Slight marks on the face but not too noticeable. Quality is very good.

Loved this clock so have ordered another 2. Hope they are as nice as the first one.

Thanks

Colleen
Thomas Kent Townhouse Wall Clock, Cobblestone Brown, 51cm
Thomas Kent Townhouse Wall Clock, Cobblestone Brown, 51cm
Time Well Spent

The Baxter wall clock is not the clock we wanted in the first instance. Oh Clocks was quick to advise us that our first choice was 'out of stock'. We spoke to a consultant who efficiently managed our purchase in a very personalised manner.
We changed our mind from the digital clock to this beautiful Baxter clock. The entire transaction was super efficient, with a speedy refund and delivery. The clock was well packaged and arrived on time, in perfect condition.
This is our second purchase from Oh Clocks. We were happy to shop at Oh Clocks again: extensive product range, style and variety and exceptional service and hassle free shopping experience. We will shop with Oh Clocks the next time we need a clock. Wally & Helen Stearman

Wally S.
Baxter Square Glass Wall Clock, White, 35cm
Baxter Square Glass Wall Clock, White, 35cm
Oh clocks...thank you

I wanted a clock to complement our new kitchen... needed to be blue and coastal. Found this great clock online and it is perfect. Thank you!

Marie-Therese S.
Thomas Kent Crofter Wall Clock, Sea Blue, 41cm
Thomas Kent Crofter Wall Clock, Sea Blue, 41cm
Perfect for our home office

Love this clock was looking for a mantle clock for ages had to have a certain look this one fits perfectly.

Kristina B.
Cafe de la Tour Twin Bell Faux Alarm Desk Clock, 32cm
Cafe de la Tour Twin Bell Faux Alarm Desk Clock, 32cm
Awesome clock

I love my new clock, it’s excellent quality and well priced. Love the beach feel that it brings to the room.

Sally R.
Patterson Shabby Marine Timber Panel Wall Clock, 60cm
Patterson Shabby Marine Timber Panel Wall Clock, 60cm
Perfect for our needs.

The clock was exactly what we were wanting. We had been seeking one for out caravan to fill where hole where the last one sat. Large and clear details in a decorative setting. Looks great. Very happy

Kem A.
Checkmate Rayla Multifunction Digital Wall & Desk Clock, Black, 29cm
Checkmate Rayla Multifunction Digital Wall & Desk Clock, Black, 29cm
Perfect Dove Grey Clock

I wanted a clock and could not find one, Then.... I found the Thomas Kent clock on the ‘Oh Clocks’ website and from that moment everything went perfectly. From choosing a clock, ordering it, paying and then it being shipped to us. We were kept informed the whole way and it arrived well and truly before l expected it. Upon opening the package it has gone up on the wall and been perfect ever since. I would highly recommend ‘Oh Clocks’ to get that perfect clock.

Jaqueline G.
Thomas Kent Arabic Wall Clock, Dove Grey, 31cm
Thomas Kent Arabic Wall Clock, Dove Grey, 31cm
One Six Eight London Luca Wall Clock, White, 60cm

We love our new clock! Quick delivery and packaged well.

Lynda W.
One Six Eight London Luca Wall Clock, White, 60cm
One Six Eight London Luca Wall Clock, White, 60cm
One Six Eight London Freya Wall Clock, White, 35cm

Clock packaged well and received damage free. Shipping time was reasonable. Thanks

Juliano R.
One Six Eight London Freya Wall Clock, White, 35cm
One Six Eight London Freya Wall Clock, White, 35cm
Even the husband loves it!

I was sold as soon as I saw it but hubby was a bit iffy, so we compromised and I bought it. He now comments on it all the time how much he loves it! It's completely perfect for our beachy house.

Ashley C.
Patterson Shabby Marine Timber Panel Wall Clock, 60cm
Patterson Shabby Marine Timber Panel Wall Clock, 60cm
One Six Eight

Was so impressed with Oh Clocks and One Six Eight I had to buy another!
This clock is easy to read, silent and just looks lovely! Effortless transaction. Thank you.

Fiona C.
One Six Eight London Carter Wall Clock, Black, 30cm
One Six Eight London Carter Wall Clock, Black, 30cm
Great Quality and Super Fast Shipping!

My wife and I ordered this clock as a birthday gift however were quite worried it wouldn't arrive in a timely fashion with the COVID19 restrictions being rolled out in Australia at the time.
It was a huge relief to find the clock arrived 3 days after ordering from VIC to delivery in QLD.
The gift was a great surprised and much loved. The design and quality of the clock is fantastic, well worth the money.

Mike T.
TFA Paris Vintage Metal Wall Clock, 60cm
TFA Paris Vintage Metal Wall Clock, 60cm
Good online support

The original order had some issues but after sending mail the company helped me by sending a replacement.Uptil now the replaced clock is working fine(fingers crossed)

Ajaz S.
Bernice Pendulum Wall Clock, Silver, 42cm
Bernice Pendulum Wall Clock, Silver, 42cm
Stylish

Perfect timepiece, and a piece of art. Looks great on the wall.

Lisa N.
Thomas Kent Camden Wall Clock, Cotton White, 51cm
Thomas Kent Camden Wall Clock, Cotton White, 51cm
★ Reviews

Real Reviews From Real Customers

1207 reviews
92%
(1108)
8%
(91)
1%
(8)
0%
(0)
0%
(0)
G
One Six Eight London Nina Alarm Clock, Charcoal Grey, 12cm
G.R.
One Six Eight London Nina Alarm Clock
User picture
Thanks, Greg! Thanks for trusting Oh Clocks for your timekeeping needs! :)
L
One Six Eight London Freya Wall Clock, White, 50cm
L.R.
Totally in love 😍
User picture
Thank you, Laura. It's heartwarming to know that you love the clock and you're satisfied with your purchase! :)
D
One Six Eight London Luca Wall Clock, Pastel Blue, 40cm
D.
Fabulous silent clock!
User picture
Thank you, Deigh! The clock is absolutely beautiful. The blue colour looks relaxing too! ;)
D
One Six Eight London Katelyn Wall Clock, Charcoal Grey, 60cm
D.B.
Lovely looking clock
User picture
Thank you David. It is nice to know that the clock fits perfectly well in your home. Good to hear about the compliments too. :)
J
Pearl Time Clifford Mechanical Wind Up Bell Alarm Clock, Silver, 15cm
J.F.
Good clock
User picture
Thank you for your honest feedback, Jeffrey. We're happy to know that it all worked well with the new clock. Do reach out to us if you need any help. ;)
123
Powered by Judge.me